> Which is probably why this will be my last post on HN
It is pretty great that the CEO comes on HN and handles support. That is a skip-level meeting. Usually support requests are handled at the bottom of the heirarchy pyramid, not the top. Yes people openly support and defend YC companies, this community is only possible because of YC, and is comprised of many employees, founders and peers of these companies.
If you don't like being disagreed with though, you can pick up your ball and go home. I suspect that you will get a lot more value from this community than the one time you couldn't get a CEO to directly address your problems.
It is pretty great that the CEO comes on HN and handles support. That is a skip-level meeting. Usually support requests are handled at the bottom of the heirarchy pyramid, not the top. Yes people openly support and defend YC companies, this community is only possible because of YC, and is comprised of many employees, founders and peers of these companies.
If you don't like being disagreed with though, you can pick up your ball and go home. I suspect that you will get a lot more value from this community than the one time you couldn't get a CEO to directly address your problems.