I needed to get my "Real ID" driver license (when I was newly moved to CA).
I first went to their official website and printed out the page listing the various types of ID required (n1 from column A, n2 from column B type of thing.)
I then gathered n1+1 items from column A and n2+1 items from column B.
Headed over to the DMV office in West LA.
Stood in two lines (one outside, one indoors) for more than 4 hours.
Eventually got to the desk to verify that I had the correct ID types so that I could get a number in order to wait to be called up to another line where I would actually hand in my documents.
Friendly gentleman with the SEIU sticker on his shirt says "this ID is not sufficient." I show him the printout of their website, indicating all the items matching (exceeding) the requirements. He says "I don't care." I ask to speak to the supervisor. He says, "supervisor's not here" and proceeds to stare at me. I eventually left and went to a different office.
Google can suck at times but it doesn't hold a candle to the DMV. They should be nuked from orbit.
Other states figured this out. I can’t go to the DMV on a whim, I hafta schedule an appt. But I’ve never waited very long. Longest wait I had in years was when their comms went down and they strongly encouraged everyone to leave and reschedule. I did not, 20 minutes later comms were online.
I think the most interesting part was when I finally was “helped” and the person was so rude and demeaning, loudly and vocally, I said as few words as possible to make things move along quickly.
Towards the end, before I had what I needed, I was asked to take a survey and rate my experience. I waited until I had accomplished my goal, and without any guilt gave the worst rating I could.
A manager called me later that day asking about my rating, I was very surprised. I explained myself and even got a bit of an apology.
I’ll add your experience to my list of “why I’ll never live in California” which is starting to really become substantial.
Yes, I'm sure that I'm the only person who's ever had a difficult, frustrating, annoying, or inefficient time at the CA DMV. Even with an appointment (which I had).
And the person I responded to generalized your experience to: California is so bad he'll never live there, ignoring all the data points of people who love living in California and the many reasons to want to.
This whole thing is radical ideology, gullible swallowing of talking points, and bad faith. I won't respond further.
I needed to get my "Real ID" driver license (when I was newly moved to CA).
I first went to their official website and printed out the page listing the various types of ID required (n1 from column A, n2 from column B type of thing.)
I then gathered n1+1 items from column A and n2+1 items from column B.
Headed over to the DMV office in West LA.
Stood in two lines (one outside, one indoors) for more than 4 hours.
Eventually got to the desk to verify that I had the correct ID types so that I could get a number in order to wait to be called up to another line where I would actually hand in my documents.
Friendly gentleman with the SEIU sticker on his shirt says "this ID is not sufficient." I show him the printout of their website, indicating all the items matching (exceeding) the requirements. He says "I don't care." I ask to speak to the supervisor. He says, "supervisor's not here" and proceeds to stare at me. I eventually left and went to a different office.
Google can suck at times but it doesn't hold a candle to the DMV. They should be nuked from orbit.