> There were too many apps; all they wanted was the phone app, but it doesn’t default to the keypad, which was too much for them to find.
Then why buy an iPhone? There are phones designed for seniors that do just that. You don't need to pay 10-30x more for functionality you don't need and can't understand. Buy a Doro if you just want to call.
The thing is that even the elderly want to do more than just that. Some want to be on Facebook. Some want to do their banking, especially if their PC is 17 years old and a smartphone makes for a cheaper purchase than a new PC.
A Doro or equivalent is if you literally only call (and maybe text), but even the elderly generally want to (or are functionally forced/compelled to) do more on their phones.
This. If they can't make a trivial call, do not ever ever let them touch web browser or anything like that. They'll click on a first lottery ad and be scammed instantly.
Then why buy an iPhone? There are phones designed for seniors that do just that. You don't need to pay 10-30x more for functionality you don't need and can't understand. Buy a Doro if you just want to call.