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> "service charges paid by card are not counted, and often form part of the staff's base pay, or go to the owners."

This was true some years ago. But now days, most (vast majority of?) restaurants are compliant with the (upcoming) law and pay out all tips to staff. Source: friends who work in the industry. This issue has gotten significant media attention in the past any any restaurant not paying out tips fairly would get shamed pretty hard!



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