She comes from an era that predates the simplistic approach called "AI" these days. Today it's basically quasi-automated generation of the 80s/90s's Expert Systems decision trees.
A better way to think about it in this context I suppose is that it's all about thinking about the human's cognitive models and how you can 1 - get a handle on what works and 2 - figure out why to be able to reproduce it. A lot of her work for the past couple of years seems to be on the former; a few years ago I would have called her studies "anthropological".
I'm not an expert in this area (though my AI work dates back to that era as well) so am just going on snippets of what she says about her work, none of course which can include anything confidential.
A better way to think about it in this context I suppose is that it's all about thinking about the human's cognitive models and how you can 1 - get a handle on what works and 2 - figure out why to be able to reproduce it. A lot of her work for the past couple of years seems to be on the former; a few years ago I would have called her studies "anthropological".
I'm not an expert in this area (though my AI work dates back to that era as well) so am just going on snippets of what she says about her work, none of course which can include anything confidential.