This is advice for myself as well. A) realise the people on the other side of the chat can be anyone. Literally anyone. So don’t be offended by them or try to teach them anything. You could later find out you are jsut as wrong. B) keep composure and be nice to them. Nothing disarms a person than being nice and having manners. C) people that are usually rude and aggressive only are just defensive about their own insecurities. It might be hiding something deeper and they are using you as a reflection board.

I still have a lot of trouble controlling myself but I am getting better. I think all these instant gratification of social media has made us trigger happy; especially platforms like twitter.