* Live service management to ensure that the production stats system continues to service both indexing and query requests in a timely and error free fashion.
* Software engineering to support and enhance our internal and external stats systems, and business/client facing interfaces to that system. The core technology stack for our stats system is ELK.
* Support for internal teams and their use of stats.
This role also includes monitoring, technical problem solving, root cause analysis, and documentation. Design and maintenance of automated monitoring solutions and identifying/resolving performance issues across the infrastructure are also critical elements of this role. We are looking for people passionate about technology.
In return, you will gain exposure and experience working on a wide variety of exciting and key strategic projects as well as becoming an integral part of the team providing the world’s largest censorship circumvention platform, helping millions of people a day gain access to the full and uncensored internet-at-large.
## Experience/Skills
### General
* Takes initiative and has desire to independently research solutions to complex problems
* Excellent verbal, listening and written communication skills.
* You thrive as both an individual contributor and team member, consistently taking accountability for results.
* Good organizational skills; Methodical and good attention to detail.
### Technical
* Experience with Amazon Web Services (AWS) and/or other cloud services
* Experience with monitoring tools (nagios, prometheus, etc.) and/or scripts
* Experience with scripting (shell/perl/python/etc.), Linux system administration
* Ability to create “proof of concept” prototypes or models.
* Ability to research & create tools to support development and test.
## Overview
* Live service management to ensure that the production stats system continues to service both indexing and query requests in a timely and error free fashion.
* Software engineering to support and enhance our internal and external stats systems, and business/client facing interfaces to that system. The core technology stack for our stats system is ELK.
* Support for internal teams and their use of stats.
This role also includes monitoring, technical problem solving, root cause analysis, and documentation. Design and maintenance of automated monitoring solutions and identifying/resolving performance issues across the infrastructure are also critical elements of this role. We are looking for people passionate about technology.
In return, you will gain exposure and experience working on a wide variety of exciting and key strategic projects as well as becoming an integral part of the team providing the world’s largest censorship circumvention platform, helping millions of people a day gain access to the full and uncensored internet-at-large.
## Experience/Skills
### General
* Takes initiative and has desire to independently research solutions to complex problems
* Excellent verbal, listening and written communication skills.
* You thrive as both an individual contributor and team member, consistently taking accountability for results.
* Good organizational skills; Methodical and good attention to detail.
### Technical
* Experience with Amazon Web Services (AWS) and/or other cloud services
* Experience with monitoring tools (nagios, prometheus, etc.) and/or scripts
* Experience with scripting (shell/perl/python/etc.), Linux system administration
* Ability to create “proof of concept” prototypes or models.
* Ability to research & create tools to support development and test.