I'm one of those souls, and really like both the Kindle Fire and Fire TV I have. This move has really soured them to me though - Amazon have a great product in Prime Video and their Fire lineup, a product which doesn't need these sort of shady tactics.
I'm interested in why you consider it shady for a retailer not to sell a product. I don't see Google or Apple selling products from anyone but themselves (mostly. Apple does sell a few accessories and Google has some pure editions which they have a hand in). Pick any retailer, and there are brands and products they don't sell.
I could see it being shady if you were talking about denying people access to things they need, but we're talking about selling on the Internet here. It's not like people will have a hard time buying Apple TVs or Chromecasts because they aren't on Amazon. They just have to type the name into their address bar.
I would guess they got a lot of complaints from people who said they couldn't get Instant Video to work on their streaming devices, someone calculated the cost of customer service vs profits of selling those devices, and decided it wasn't worth it... how is that any different form any other retailer choosing to drop a product because it isn't working for them? Customer service costs and returns are probably the most common reason for anyone dropping something.
I know Amazon has a bigger selection than pretty much everyone, but does that give them a moral imperative to not discriminate on products? Seems like people are considering Amazon as if they were a public utility, which seems like a pretty impressive achievement for them.
>I'm interested in why you consider it shady for a retailer not to sell a product. I don't see Google or Apple selling products from anyone but themselves (mostly. Apple does sell a few accessories and Google has some pure editions which they have a hand in). Pick any retailer, and there are brands and products they don't sell.
That's because google and apple aren't the Walmart of the internet, they make electronics. Amazon specializes in selling stuff, google and apple make stuff and also happen to sell them on their website, or you could buy it from somewhere else (in google's case)
> I'm interested in why you consider it shady for a retailer not to sell a product. I don't see Google or Apple selling products from anyone but themselves (mostly. Apple does sell a few accessories and Google has some pure editions which they have a hand in). Pick any retailer, and there are brands and products they don't sell.
I think the equivalent for Google would be deliberately not listing duckduckgo or bing in search results for "duck duck go" or "bing".
But as an Apple user, I already know they are hypocritical control freaks who don't respect their users.
But this is literally the first time that I've seen Amazon play that way. So it may not be different from any other retailer, it's different from how Amazon used to be. (Or at least was perceived to be, which amounts to the same thing.)
Are you familiar with Primecast? A third party reversed how Amazon authenticated its movies and for a day, you could actually cast the movies that your Prime subscription allowed, including rentals. It was no different than if you authenticated on the website. Amazon quickly scrambled to shut that app down and still hasn't answered with their own method for Chromecast. It isn't even a technical issue, it is a control issue.
Now I don't know the licensing terms they have with the content providers, but they certainly aren't fulfilling the consumer demand.
No, I wasn't familiar with that. Still, the present issue seems one step worse than that.
Digital music sold used to have DRM, because it just couldn't be avoided since the licensing terms of the content required it. The Primecast seems likely to be the same.
It's more like them saying, "Sorry, user, we can't let you do that."
Where as this (and what Apple does) is more like, "What's that user? You want <competing thing>? Well, fuck off!"
Thinking on it though, massively slowing down deliveries of books from publishers Amazon doesn't like was actually the first time I've seen Amazon do something like this. So this actually isn't the first time; now its a pattern.
Side rant: Amazon Prime's media crap is also especially annoying to me personally, since I spend most of the year outside of the US, where it doesn't work at all. (Go Netflix!))
I consider it an issue of confidence in a product to also sell the competitors' versions. It's one of those things that makes Amazon a great company. I hope they rescind the ban.
Amazon have pitched themselves as a place to buy "anything" (with varying definitions of anything, granted). Apple and Google have never pretended that's what they were.
The analogue would be Google not showing Facebook pages in their search results. Google has pitched themselves as the place to find anything on the web.
(But it's perfectly fine for Amazon's search to only show Amazon stuff, because universal search is not part of their claim.)
The particular thing I find shady is their reasoning for it, that they don't want to sell devices that won't work with Prime Video. That's all very well, but the reason they don't work is because Amazon haven't put the effort in to make it work - there's nothing preventing them from adding Chromecast support, and I doubt Apple would reject support for Apple TV.