We got the same issue. Some credit cards get automatically banned. We had to create another account (same info) but use a different credit card. (BTW: you will be charged even if they ban you)

>(BTW: you will be charged even if they ban you)

Lol, wtf. I'm guessing some jurisdictions would consider that theft.

Did you attempt to appeal? support@anthropic.com is just an AI bot that refuses to connect me through to human support :'(

We did try to appeal.

First reply: > Earlier this week, your account was disabled by an automated system for being in violation of our Terms of Service or Acceptable Use Policy. Upon further investigation, we believe this was an error and your account has been reinstated. We apologize for the inconvenience and thank you for your patience.

We were still banned after few days so I sent another email to ask to be unmanned.

Second message:

> Thanks for getting in touch. Please visit our Safeguards Center for more information about our approach to user safety, warnings, and appeals.

I tried more and more but only got only replies to visit more and more links. I gave up at some point

I appealed one time, took 3 weeks to get my 30 dollars back. will never deal with that again

Chargeback. Literally the purpose of it is when you were charged for a service you never received

Enough chargebacks will threaten their merchant account

What do people in countries where chargeback is only possible for unauthorized transactions (which wouldn't apply in this case)?

The local equivalent of small claims court? Or the Sam Francisco small claims court that their terms of service seem to agree to.

They don't have a leg to stand on here since the terms of service provide that they will refund you.

If it was for personal use, surely there would be some kind of consumer organization or ombudsman one could contact for advice?

For B2B, I guess the local chamber of commerce might be able to advice.

Complain to your politicians for better regulation?

Anthropic does not offer support to anyone but their largest enterprise clients.

Why is it that the larger the company, the less likely they'll have proper support?

Because “Fuck you, thats why”

Welcome to America, now gimme my money.

Are you ENTJ ?

US Terms of Service 19472§1.117 - "You agree that Google® may, if it detects that it is revealing unconstitutional terms, to hide it instead."

You didn't fail. You succeeded...Doing nothing mostly means letting your mind go wherever it wants to. Counting the time (seconds on a clock) is a good way to start doing nothing

It is surprisingly easy from a "feeling" perspective. Once you stop eating those, your body will become more addicted to other food. However, a single drop of sugar during your diet will make you starve for more sugar (That is what most people experience during their day and why they think avoiding soda is impossible)

This is exactly why I liked Dune. it had this concept where you had to pay regularly the emperor to maintain "peace"

it didn't but it made me smile :)

well, you don't need ChatGPT for that. I receive daily scam in my gmail with 99% the same content each time (and i mark it spam each time)... the worst part ? the server serving it is google (but the email attached to it is always a different obscure email)

A: The gain in this case is relative to the energy that was put into the reaction. The 2.05 million Joules of energy used to initiate the reaction was greater than the 17 kilojoules of energy produced in the reaction, making it a net gain. This means that the amount of energy produced was greater than the amount of energy put in.

That seems wrong no ?

not so fast... young unicorns !! Where are you going to log the nasty errors when it fails.

You probably want to setup a self-hosted cloud-based remotely-managed splunk and ensure someone does the maintenance/upgrade for you (those can be challenging)

Have you properly setup your pager-duty ? I wouldn't want to miss one of the cron execution !!